Free Standard Delivery Over £25 | Extended Returns: 60 Days

Welcome. Learn more about Brand Threads

Delivery

Delivery Type Delivery Time (Days) Cost (£)
Standard UK 2-5 working days £3.95
Next Day UK Next working day (Orders placed before 2pm Monday to Thursday) £4.00

Important Notice: Next Day Delivery is only available for orders placed before 2pm Monday to Thursday. Orders placed after this time, or on weekends, will be processed on the next working day. Next Day Delivery operates on a 98% SLA and is not guaranteed.

Key Dates:
Order Processing Pause: Orders will be processed on the 30th and 31st December 2024. Then return to normal from the 2nd January.

    While we strive to meet all delivery expectations, please note that delivery dates may vary due to Bank Holidays and courier delays during the busy festive season.

    Thank you for your understanding, and from all of us at Brand Threads. Happy New Year!

    Overview

    Christmas Delivery Information

    To ensure your gifts arrive in time for Christmas, please place your orders by 18th December 2024.

    Key Dates:

    • Last Order Date for Guaranteed Christmas Delivery: 18th December 2024
    • Order Processing Pause: No orders will be processed between 22nd December 2024 and 27th December 2024.

    While we strive to meet all delivery expectations, please note that delivery dates may vary due to Bank Holidays and courier delays during the busy festive season.

    Thank you for your understanding, and from all of us at Brand Threads, Merry Christmas and a Happy New Year!

    We currently deliver to UK only.All our orders are shipped via Royal Mail. When you place an order, you will receive an email with a Royal Mail tracking number once the goods have been collected from our warehouse. Please note that for next day delivery, orders must be placed before 12pm Monday to Friday to receive next working day.

    How Long Does It Take To Receive My Order?

    If in stock, our orders are usually dispatched same day Mon-Fri. Please allow 2-5 working days for standard UK/ROI delivery. Express service is normally dispatched next working day deliveries (UK and ROI only).

    Please note that once we dispatch your item you will not be able to cancel any contract you have with us for additional services carried out by us. (e.g. Gift wrapping). 

    As soon as we receive either notice of your cancellation of the order, or if the order has already been dispatched, return of the order itself, we will refund the relevant part of the purchase price for that item, together with the normal postage charge, within seven working days.

    Contact

    Should you have any questions about our shipping policy, or if you would like to exercise any of the rights available to you, please email us at info@brandthreads.com or contact us at:
    Cooneen By Design
    23 Cooneen Road
    Fivemiletown
    Ulster
    BT75 0NE GB
    For the purpose of applicable data protection laws, we are the data controller of your personal information.